Published 15/3/2020. Updated 3/7/2020.

Update 24/3/2020 Update 10/4/2020 Update 18/5/2020 Update 31 /5/2020 Update 15/6/2020

Covid-19 / Coronavirus...

We know there is a lot of confusion and misinformation about the Covid-19 Pandemic. We want to keep you up to date with what is happening and how we are keeping you safe and healthy when we see you.

Podiatrists and Chiropodists are HCPC registered and regulated professionals. We have high standards to maintain in our cleanliness and decontamination process. You should always ensure who you see is HCPC registered for the highest quality and standards. Non-regulated foot care should not be undertaken at this time as they are not regulated by UK standards or bodies or exempt from government guidelines.

We are medical professionals and have an exemption to work because of this. Our insurance and professional bodies have some restrictions on what we are able to do which we will go into further detail about.

Update published 3/7/2020


This means, in addition to people with wounds/infections or at risk of these, we can see people for more routine care such as nail care, corns, callus, cracked heels, verruca or our range of MSK / Sports Injury appointments. Where possible, we will still offer telehealth appointments or advice to keep you safe.

This advice does not extend to home visits at present, only clinic.

Online bookings are available again for use   Book Now

When you come for your appointment we will be observing all the health and safety legislation and precautions to keep you, and us, safe. We ask you follow the advice below when coming for an appointment.

When you arrive in Clinic:

  • Where possible we will contact you prior to your appointment to ensure you are not displaying Covid-19 symptoms. If you are we will reschedule your appointment for a later date. This is to ensure your health, the fitness of our team and to prevent risk to anyone else in the public.
  • We ask that you wash your hands when entering the clinic. Facilities are available to do so.
  • You will be asked about your health when you arrive, please do not be worried or annoyed at this as we have to protect the safety of others. 
  • We may take your temperature if we have any concerns. Again, this step is to protect you and others.
  • If you are off work or in self-isolation due to current symptoms, please contact and reschedule your appointment.
  • Appointments are staggered. Please do not arrive more than 5 minutes before your scheduled appointment time if possible.

Clinic and Admins role in reducing risks:

  • Only wipeable chairs will be available at this time to prevent the risk of cross infection. They will be cleaned with disinfectant wipes after each individual use.
  • Appointments will be staggered, where possible, to reduce the amount of people in the waiting area at any time. We may call and ask you to come 10 minutes prior or after your scheduled appointment time. We're sorry if this is an inconvenience but it is to prevent risk and keep everyone safe.
  • Items such as door handles will be cleaned after use.
  • Card terminals and other items will be cleaned after each use.
  • Our team will be washing their hands often and limiting their contact to items.
  • The communal floor areas will be steam cleaned prior to the day beginning, at lunch time and after we close. Communal areas will be vacuum cleaned and mopped at the end of the day as normal.
  • All of our Team, Admin and Podiatry staff, will be screened daily to see if they show any symptoms of Covid-19. Anyone presenting with symptoms will not attend work. Should anyone show symptoms in a team members household we will also suggest they do not attend work and isolate themselves.

Our Podiatrists always maintain the highest standards but have additional steps to keep you safe:

  • We will continue to use instruments sterilised just for your treatment. We follow government regulations and policies to ensure only the best standards. It is important to see trained, HCPC registered Podiatrists for the best care and regulated treatment.
  • As always, we will wipe any surface touched or contaminated during a treatment with alcohol wipes to disinfect the area.
  • We always wash our hands before and after treatments but may be required to wash during treatment if we deem it necessary.
  • We will use required Personal Protective Equipment throughout. Do not be alarmed, this is just precautionary. 
  • We will not use our keyboards or computer without gloves. These will also be wiped down after each use.
  • Chairs and equipment are wiped thoroughly after use already with alcohol wipes.
  • Clinical room floors will be steam cleaned prior to the day beginning, at lunch time, after we close and between appointments. They will be swept between clients, vacuum cleaned and mopped at the end of the day as normal.

Other Details

We will be strictly closing the clinic at lunchtime daily, 12.30 until 1.30, to ensure we have time to thoroughly clean the clinic.

Home Visits:

Our home visits will be available to those at higher risk, with wounds who are unable to attend clinic. As these appointments are limited and in demand, there may be a delay in when we are able to attend at your home. We cannot offer routine Podiatry at home currently due to restrictions on practice.
Again, we follow the strictest hygiene procedures and criteria but will step up our processes during this time.

If you Feel Unwell or display any Covid-19 Symptoms:

  • Cancel your appointment immediately. There will be no charge, and we will reschedule you for the first available time following your isolation phase.
  • Please do not fail to turn up without informing us. If you let us know we can do other things such as prepare the clinic for some painting!
  • If you are displaying symptoms you are required to Isolate yourself. Current guidance can be found here:   Covid - 19 Isolation

If you show symptoms of Covid-19 do not go to a GP surgery, pharmacy or hospital. You do not need to contact 111 to tell them you're staying at home. Testing for coronavirus is not needed if you're staying at home.

Isolate yourself for 7 days and do not come into contact with anyone else unless unavoidable. Sleep in a separate beds where possible and do not have visitors.


  • A high temperature – you feel hot to touch on your chest or back
  • A new, continuous cough – this means you've started coughing repeatedly
  • Loss of smell and/or taste

You can see our updates on our social media platforms.

We have based this advice and data on recommendations listed below: