Posted 15 Mar

Published 15/3/2020. Updated information will be listed.

Update 24/3/2020

Covid-19 / Coronavirus...

We know there is a lot of confusion and misinformation about the Covid-19 Pandemic. We want to keep you up to date with what is happening and how we are keeping you safe and healthy when we see you.

Podiatrists and Chiropodists are HCPC registered and regulated professionals. We have high standards to maintain in our cleanliness and decontamination process. You should always ensure who you see is HCPC registered for the highest quality and standards.

Current Advice:

Both the UK and Scottish Governments have advised self-isolation for anyone over 70 years old.

This does not mean remain at home at all times.

Self-isolation means group activities which can be avoided, should be avoided. Currently the Scottish Government suggests anyone over 70 avoids Bingo and similar such events.

  • You can attend appointments, go shopping or engage socially in small groups or areas if you do not show symptoms.
  • You can see family, friends or neighbours if nobody is showing symptoms and feels able to do so.
  • When out, or at home, avoid close or physical contact with people where possible. NHS suggests staying 2 to 3 feet from other people.
  • Wash your hands with soap and water for at least 20 seconds when you arrive at your destination, work or return home, before eating or preparing food or after touching another person. If soap is not available use hand gel sanitiser.
  • Cover your mouth and nose when you cough or sneeze. Use a tissue or your arm, preferably elbow area, and discard any tissue in the bin immediately. If possible, wash your hands immediately.
  • Avoid anyone who is unwell or showing signs of Covid-19.
  • Do not touch your eyes, nose or mouth if your hands are not clean.
  • If you have been to an at-risk nation, we request you cancel your appointment for 14 days from the day you arrive home.

 Our job as Podiatrists is to maintain your foot health, especially those with complex health complaints such as diabetes or ischaemia. We recommend keeping appointments to prevent ulcerations or issues later. Should the advice change we will follow the updated advice and keep you updated.

When you arrive in Clinic:

  • Where possible we will contact you prior to your appointment to ensure you are not displaying Covid-19 symptoms. If you are we will reschedule your appointment for a later date. This is to ensure your health, the fitness of our team and to prevent risk to anyone else in the public.
  • We ask that you wash your hands when entering the clinic. Facilities are available to do so.
  • You will be asked about your health when you arrive, please do not be worried or annoyed at this as we have to protect the safety of others.
  • We may take your temperature if we have any concerns. Again, this step is to protect you and others.
  • If you are off work or in self-isolation please contact and reschedule your appointment.

Clinic and Admins role in reducing risks:

  • Only wipeable chairs will be available at this time to prevent the risk of cross infection. They will be cleaned with disinfectant wipes after each individual use.
  • Appointments will be staggered, where possible, to reduce the amount of people in the waiting area at any time. We may call and ask you to come 10 minutes prior or after your scheduled appointment time. We're sorry if this is an inconvenience but it is to prevent risk and keep everyone safe.
  • Items such as door handles will be cleaned regularly throughout the day.
  • Card terminals and other items will be cleaned after each use.
  • Our team will be washing their hands often and limiting their contact to items.
  • The communal floor areas will be steam cleaned prior to the day beginning, at lunch time and after we close. Communal areas will be vacuum cleaned and mopped at the end of the day as normal.
  • All of our Team, Admin and Podiatry staff, will be screened daily to see if they show any symptoms of Covid-19. Anyone presenting with symptoms will not attend work. Should anyone show symptoms in a team members household we will also suggest they do not attend work and isolate themselves.

Our Podiatrists always maintain the highest standards but have additional steps to keep you safe:

  • We will continue to use instruments sterilised just for your treatment. We follow government regulations and policies to ensure only the best standards.
  • As always, we will wipe any surface touched or contaminated during a treatment with alcohol wipes to disinfect the area.
  • We always wash our hands before and after treatments but may be required to wash during treatment if we deem it necessary.
  • We may use face masks throughout a treatment, not just at times to reduce our risk of inhalation of material. Do not be alarmed, this is just precautionary. 
  • We will not use our keyboards or computer without gloves. These will also be wiped down after each use.
  • Chairs and equipment are wiped thoroughly after use already with alcohol wipes.
  • Clinical room floors will be steam cleaned prior to the day beginning, at lunch time and after we close. They will be swept between clients, vacuum cleaned and mopped at the end of the day as normal.

Other Details

We will be strictly closing the clinic at lunchtime daily, 12.30 until 1.30, to ensure we have time to thoroughly clean the clinic.

Home Vists:

Our home visits will be available to those at higher risk or unable to attend clinic. As these appointments are limited and in demand, there may be a delay in when we are able to attend at your home. 
Again, we follow the strictest hygiene procedures and criteria but will step up our processes during this time.

If you Feel Unwell or display any Covid-19 Symptoms:

  • Cancel your appointment immediately. There will be no charge and we will reschedule you for the first available time following your isolation phase.
  • Please do not fail to turn up without informing us. If you let us know we can do other things such as prepare the clinic for some painting!
  • If you are displaying symptoms you are required to Isolate yourself. Current guidance can be found here:   Covid - 19 Isolation

If you show symptoms of Covid-19 do not go to a GP surgery, pharmacy or hospital. You do not need to contact 111 to tell them you're staying at home. Testing for coronavirus is not needed if you're staying at home.

Isolate yourself for 7 days and do not come into contact with anyone else unless unavoidable. Sleep in a separate beds where possible and do not have visitors.


  • A high temperature – you feel hot to touch on your chest or back
  • A new, continuous cough – this means you've started coughing repeatedly

Update published 24/3/2020

As of today we will be running a limited clinic for our high risk patients only in accordance with the most up to date government advice. If you are deemed to be of a low risk category and you already have a booking, we will be in contact directly to discuss the initial cancellation of your appointment.

We will remain open and available with a limited service for high risk patients that are in danger of contracting wounds, need regular foot screening, at risk of infection or have active ulceration. If you are worried by your foot health please feel free to get in touch, we are always happy to offer advice. 

Please stay safe.

You can see our updates on our social media platforms.

We have based this advice and data on recommendations listed below: